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• ★ ★ ★ ★ ★

  They help my family to do what's for my father they have the most understanding people u guys r the best

  Added May 13, 2017 by Susan Gomez
• ★ ★ ★ ★ ☆

  They were very professional and compassionate. Did a wonderful job for our family. We lost my father and 72 hours later my mother. All was handled well.

  Added April 14, 2017 by jacque thompson
• ★ ★ ★ ★ ★

  I have worked with Downard for years, they are always professional and willing to go the extra mile.

  Added January 20, 2017 by Linda Thompson
• ★ ☆ ☆ ☆ ☆

  In April of 2015, my father passed away. Downard handled the services along with the cremation. Most were buried in the Pocatello Cemetery, the rest were to be sent to Alaska to my father's brother. I even purchases a very nice, very expensive box for them to be sent in. After the service, Lance said he would take care of sending the box to my uncle in Alaska. It was recently brought to my attention that my uncle never received the box of my father's ashes. Both my family and I have called multiple times and have yet to receive a call back about this issue. On top of all of this, as part of the services we paid for, Lance said he would do other things for our family to help with this process like contact insurance companies. etc. He never did any of this either. I am more than upset with the service our family received, and even more upset knowing that my father's ashes may be lost somewhere.

  Added September 11, 2016 by Katie Carlson